Contrary to popular belief, mediation is a process which is accessible to the greatest number of people: it is based on a constructive exchange aimed at reaching an agreement in which each of the mediated parties gains a benefit: be it a financial gain, a gain in recognition or appeasement, or the preservation of a professional relationship.

According to American professors Fisher and Ury, a sound agreement is one ”

(which) meets the legitimate interests of the parties; (which) resolves conflicts of interest fairly, if possible; (which) is durable; (which) takes into account the interests of the community. (R. Fisher, U. Ury, B. Patton, “Comment réussir une négociation”, Seuil 2006, p.22)

The mediator, who adopts a neutral position with regard to the dispute and the people involved, helps the mediated parties to reach such an agreement by facilitating non-violent communication and the abandonment of their positions in favor of a discussion centered on their interests.

Whether in the course of judicial or conventional mediation, Cerasela Vlad guides the mediated parties towards an amicable resolution of their conflicts.